Professional Services

Packet General staff can help you with your deployment needs. Here is what you can expect from such an engagement:

     Become operational quickly with your new Packet General appliance.

     Orchestrate seamless transition from your current system to your new appliance.

     Leverage the knowledge of our experts to tailor your installation in a manner that will fulfill your business needs in accordance with the PCI mandates or the HITECH act.

The entire installation process is broken into four phases:


          Define objectives - both for security and audit

          Define success metrics

          Set time-line

          Help prepare a site implementation plan

          Review plan with the project team


          Install appliance

          Network configuration

          Assignment of roles and distribution of smart-cards


          Firewall tuning

          Application configuration



          Functional test

          Integration test

          Cut over test

          Review test results


          Production environment

          Operational procedures

Two types of installation services:

     Remote Installation

This is a cost effective service that allows our customer to play the lead role during the installation while benefiting from a Packet General professional team's remote presence. Our security professionals will guide the customer through the installation process. This service offering doesn't include data migration.

     On-site Installation

This service allows a Packet General professionally trained security staff member to undertake the installation process at a customer site. A Packet General security professional as well as your engagement manager are also available remotely during the planning stages. This service offering includes on-site install and initial configure of Packet General appliances on-site. This service offering doesn't include data migration.

Data Migration Services

Packet General experts can help migrate data from insecure servers to Packet General appliances in order to secure information and to achieve regulatory compliance. This service requires not only system/security expertise but also application expertise. A team of Packet General security professionals generally render this service keeping the downtime to near zero. The scope of every engagement varies so this service is only rendered on time and material basis.